Put your customers at the center of everything
Outline makes it simple to manage and engage customers, align cross-functional teammates, and deliver unified success at scale.
One, prioritized workspace.
Capture customer needs and feedback across any channel, coordinate with teammates in real-time, and proactively close the loop with customers — all from a single platform.
Powerful customer management at scale
Source of truth
Customer activity, notes, and tasks in one, unified view.
Easily align internal teammates around shared customer needs.
Automatically know who to engage, when, and with what context.
Aggregated views of customer needs and feedback.
Uplevel your workflow and spend more time doing what matters.
Close the loop with customers directly from Outline.
Deliver success like never before
Outline is the first Customer Success platform that works the way you work. Prioritize, manage, and engage your customers all from one, easy-to-use platform (finally).