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Where teams and customers come together

Outline is the modern workspace for customer-led growth. Engage customers, capture feedback, and align every team around top priorities to retain and grow revenue — all from one place.

Why Customer-Led Growth?

It's more important than ever to align your teams around the customer. But with organizational silos, a lack of transparency, and misaligned priorities, it's been impossible to get teams, product, and customers on the same page.

It's time to bring us back together.

Meet Outline — where teams come together to transform the customer experience

Champion the voice of the customer

Bring important customer context out of email, messages, and spreadsheets and into one consolidated place. Easily unlock risk and upsell opportunities across an account or entire user base.
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CRM Sync
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Smart categorization
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Customer-Product health

Get every internal team and product on the same page

Unlock customer-led growth by breaking down cross-functional silos. Get every team aligned around top priorities to accelerate customer growth and increase retention.
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Track feedback and requests
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Custom statuses
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Automated follow-ups

Engage your customer community in public or private spaces

Share updates, capture new ideas, and create personalized views for key stakeholders. Outline empowers you to transform customers into champions.
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Public or private spaces
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Personalized updates
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Identify champions

Say hello to Customer-Led Growth

We're bringing customers to the center of every team

Customer Success

Create a shared space with stakeholders to proactively share updates, track requests, and more.

Product

Bring your vision to life alongside customers and unlock the business impact of new feature development.

Operations

Reduce the amount of tools, time, and friction to get every customer team on the same page.

Marketing

Leverage the voice of the customer in your go-to-market strategy. Perfectly position your brand in market.

Outline works where you do

Our one-click integrations ensure your workspace is up and running in minutes.
Salesforce
Slack
Gmail
Hubspot
Outlook

Choose a better way to grow revenue

Engage customers, capture feedback, and align every team around top priorities to retain and grow revenue — all from one place.

outline

The modern workspace for customer-led growth.
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